City Savings Bank
City Savings Bank



ONLINE EXPRESS Agreement/Disclosure

After reviewing the following disclosures, terms and agreements, and privacy statements, click the 'I Agree' button for an ONLINE EXPRESS application.

Terms and Conditions

Express Bill pay
Password and Security
Errors and Questions
Third Party Information Disclosure
Termination and Discontinuation
Disputes

Privacy Statement

Disclosure
This ONLINE EXPRESS Agreement and Disclosure states the terms and conditions governing basic Internet banking services offered by City Savings Bank. These terms and conditions are in addition to those that apply to any other accounts you have with is or any other services you obtain from us. By using any of the ONLINE EXPRESS services, you agree to abide by the terms and conditions of this Agreement. The terms “we”, “us”, and “our”, and City Savings Bank refer to the Bank. The term “you” refers to each person who enrolls for ONLINE EXPRESS services and has a PASSWORD (Personal Identification Number). The term “business days” means Monday through Friday, excluding Saturday, Sunday, and Bank Holidays. (Transfers made after 5:00 PM will be processed on the next business day). Your ONLINE EXPRESS services and each of your accounts are also governed by the applicable Disclosure, Rates, and Fee Schedules provided by the Bank at the time of account opening as each may be modified from time to time. In the event of a conflict between this disclosure and the Bank Deposit Agreement in effect at the time, the Deposit Agreement will govern.

You are responsible for paying any fees associated with ONLINE EXPRESS services as outlined in the “Accounts and Services” brochure as well as any additional fees that may be assessed by your Internet Service Provider and for any telephone charges or fees incurred by accessing ONLINE EXPRESS services.

Your initial use of ONLINE EXPRESS services constitutes your acceptance and agreement to be bound by all the terms and conditions of this Agreement and acknowledges your receipt and understanding of this Agreement.

The Bank is entitled to act on instructions received through ONLINE EXPRESS under your Password and without inquiring into the identity of the person using your Password. However, do not, under any circumstances, disclose your Password by telephone or to anyone claiming to represent the Bank; The Bank’s employees do not need and should not ask for your Password. You are liable for all transactions made or authorized using your Password. The Bank has no responsibility for establishing the identity of any person using your Password. If, despite the Bank’s advice, you give your Password to anyone, you do so at your own risk since anyone to whom you give your ONLINE EXPRESS Password or other means of access to your accounts even if you attempt to limit that person’s authority. You must notify the Bank that your Password has been lost, stolen, or otherwise compromised and should not be honored and must be disabled. Call us immediately at 337-463-8661 or 800-920-8661 during normal business hours. After hours you may email us through our website, or write us at City Savings Bank, P. O. Box 550, DeRidder, LA 70634.
DO NOT INCLUDE YOUR PASSWORD IN ANY CORRESPONDENCE.

Quickly telephoning us is the best way of reducing your possible losses. If an account is jointly owned, one holder of the joint account can enroll for ONLINE EXPRESS SERVICES with one Password issued. You may not designate any account that requires more than one signature for withdrawals. You are liable for all transactions that any of you make or authorize, even if the person you authorize exceeds your authorization.

We will not be liable for the following:

  1. If, through no fault of ours, you do not have enough available money in the account from which a payment or transfer is to be made, or if the account has been closed or is not in good standing, or if we reverse a payment or transfer because of insufficient funds.
     
  2. If any payment or transfer would go over the credit limit of your account.
     
  3. If your equipment or ours was not working properly and the breakdown should have been apparent to you when you attempted to conduct the transaction.
     
  4. If you have not given us complete, correct, or current account numbers or other identifying information so that we can properly credit your account or otherwise complete the transaction.
     
  5. If you do not properly follow our instructions or if you provide us with wrong or inaccurate information or fail to correct or tell us about any inaccuracy of which you are aware.
     
  6. If the money in the account from which a payment or transfer is to be made is subject to legal process or other claim restricts the transaction.
     
  7. If circumstances or persons beyond our control prevent, delay, intercept, or alter the transaction, despite reasonable precautions that we have taken.

You hereby release the Bank from any liability and agree not to make any claim or bring any action against us honoring or allowing any actions or transactions where you have authorized the person performing the action or transaction to use your account(s) and/or you have given your Password to such a person, or, in the case of a jointly held account such person is one of the owners of the account. You agree to indemnify the Bank and hold it harmless from and against any and all liability (including but not limited to reasonable attorney fees) arising from any such claims or actions.

The Bank has the right to modify or terminate this agreement at any time. We will comply with any notice requirements applicable under law for such changes and termination.

If we terminate this Agreement, no further ONLINE EXPRESS transfers or bill payments, if applicable, will be made, including but not limited to any payments or transfers scheduled in advance or any pre-authorized recurring payments or transfers. If we modify this Agreement, your continued use of ONLINE EXPRESS services will constitute your acceptance of such changes in each instance. Persons will only be able to access accounts for which they are designated as “owner.”

EXCLUSION OF WARRANTIES
THIS SERVICE AND RELATED DOCUMENTATION ARE PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Express Bill Pay
Payments will automatically be debited from your account. You must have sufficient funds in your account at the time of payment or the payment will be declined.

Although payments may be scheduled at any time, they will only be initiated the same day if they are scheduled by 5:00 pm CST. Any payments scheduled on a non-business day, or after the cut-off time, will not be sent until the next business day. Sufficient time for payments is necessary. We define sufficient time as ten (10) days prior to the Due Date.

Password and Security
You agree not to give or make available your ONLINE EXPRESS password or other means to access your account to any unauthorized individuals. If you permit other persons to use the Service of your Password or other means to access your account, you are responsible for any transactions they authorize. If you believe that your Password or other means to access your account has been compromised or that someone may use this Service without your consent or has transferred money without your permission, you must notify City Savings Bank at once by calling 337-463-8661 or 800-920-8661 during normal customer service hours.

Review of Monthly Statement
If your monthly statement contains transfers or payments that your did not make, tell us at once. You agree to examine your statement with reasonable promptness. You agree that the time you have to examine your statement and report to us will depend on the circumstances, but will not, in any circumstance, exceed a total of 30 days from when the statement is first sent or made available to you. You further agree that if you fail to report any unauthorized signatures, alterations, forgeries, or any other errors in your account within 60 days of when we first send or make a statement available, you cannot assert a claim against us on any item in that statement.

Errors and Questions
In case of errors or questions about your transactions, you should as soon as possible:

  1. Telephone us at 337-463-8661 or 800-920-8661 during normal customer service hours; or,
     
  2. E-mail City Savings Bank
    Private personal and account information such as Account Numbers, Passwords, Personal Identification Numbers (PIN) or Social Security Numbers should NOT be sent by e-mail.
      
  3. Write us at: City Savings Bank, P. O. Box 550, DeRidder, LA 70634

If you think that your statement is wrong or you need more information about a transaction listed on the statement, we must hear from you no later than sixty (60) days after you received the first statement on which the problem or error appeared.

You Must:

  1. Tell us your name and account number.
     
  2. Describe the error or the transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
     
  3. Tell us the dollar amount of the suspected error.

If you tell us verbally, we may require that you send your complaint in writing within ten (10) business days after your verbal notification. We will tell you the results of our investigation within ten (10) business days after we hear from you, and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate the complaint or question. If we decide to do this, we will provisionally credit your account within ten (10) business days for the amount you think is in error, so that you may use the money during the time it takes us to complete our investigation. If we ask you to put your complaint in writing and we do not receive it within ten (10) business days, we may not provisionally credit your account. If we decide there was no error, we will mail you a written explanation within three (3) business days after our investigation is complete. You may ask for copies of documents we used in our investigation. The Bank may revoke any provisional credit provided to you, if we find that an error did not occur.

Disclosure of Account Information to Third Parties
It is our policy to not disclose information about you to anyone, except as permitted by law. See our Privacy Statement.

Charges
Any applicable fees will be published and listed in the City Savings Bank “Accounts and Services” brochure. There may be a charge for additional transactions and other optional services. You agree to pay such charges and authorize City Savings Bank to charge your designated Account for these amounts and any additional charges that may be incurred by you. Any fees associated with your standard deposit accounts will continue to apply. You are responsible for any and all telephone access fees and/or Internet Service fees that may be accessed by your telephone and/or Internet Service provider.

Alterations and Amendments
This Agreement, applicable fees and service charges may be altered or amended by City Savings Bank from time to time. Further, City Savings Bank may, from time to time, revise or update the programs, services, and/or related material, which may render all such prior versions obsolete. Consequently, City Savings Bank reserves the right to terminate the Agreement as to all such prior versions of the programs, services, and/or related material and limit access to our more recent versions and updates.

Address or Banking Changes
You agree to promptly notify in writing the Customer Service Department of any address change. Additionally, you agree to notify the Customer Service Department in writing at least ten (10) business days in advance of any change of your banking status.

Termination or Discontinuation
In the event you wish to discontinue use of ONLINE EXPRESS, you must contact the Customer Service Department in writing. Such notice of service discontinuation must be supplied ten (10) business days prior to the actual discontinuation date and must be sent to:

City Savings Bank
P. O. Box 550
DeRidder, LA 70634

City Savings Bank may terminate service to you at any time and/or revoke your right to use software. Neither termination nor discontinuance shall affect your liability or obligations under this Agreement.

Disputes
In the event of a dispute regarding ONLINE EXPRESS services, you and City Savings Bank agree to resolve the dispute by looking to this Agreement. You agree that this Agreement is the complete and exclusive statement of the agreement regarding On-Line Banking between you and City Savings Bank, which supersedes any proposal or prior agreement, oral or written, and any other communication between you and City Savings Bank relating to the subject matter of this Agreement. If there is a conflict regarding the terms of this Agreement, the terms of this Agreement will prevail. Further, the terms of City Savings Bank’s other disclosures will apply. In the event of a conflict between this On-Line Agreement and any other disclosures or agreements, the other disclosures or agreements will prevail.

Assignment
You may not assign this Agreement to any other party.

No Waiver
City Savings Bank shall not be deemed to have waived any of its rights or remedies hereunder unless such waiver is in writing and signed by City Savings Bank. No delay or omission on the part of City Savings Bank in exercising any of its rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies. A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions.

Captions
The captions of sections hereof are for the convenience only and shall not control or affect the meaning or construction of any of the provisions of this Agreement.

Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Louisiana, without regards to its conflicts of law provisions.

 
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